Homeowner’s Guide to Emergencies

Your home is a large investment for you and your family and you are tied to it both emotionally and financially. Therefore, if something happens to it, it is your responsibility to act quickly and prevent further damage. If you do not, these events can lead to massive damage to your house that can be irreparable or very expensive to fix.

Water Damage

In the event of water damage to your home, identify the source of the water immediately and turn it off. Turn off electricity in all affected areas. If the ceiling is wet, do not use any fixtures in that room. Remove all wet fabric in the vicinity and lift furniture off the ground if possible. While you wait for help to arrive, get rid of as much excess water as possible with towels. Do not turn your HVAC system any higher because you may cause mold to grow. Avoid standing under any ceiling that is sagging and do not rip up the carpet because you may cause more damage. Maven Restoration Group has the tools and experience to help you in this situation. Our team will know how to properly dry your home without causing mold to grow or further damage to your flooring, walls or ceiling.

Mold

Mold can cause significant respiratory problems, especially in pets, the elderly and children. If you discover it in your home, call Maven Restoration Group immediately. While you wait, evacuate everyone from the area and turn off your air conditioning. Do not try to dry the affected areas or disturb them in any way. Additionally, do not use any form of bleach or disinfectant to remove the mold, but instead wait for the professionals. Mold can spread quickly throughout your home in a matter of days. Our team at Maven Restoration Group will contain the spread of mold within your home and disinfectant the area thoroughly so you and your family will be safe once more.

Fire Damage

Regardless of how large or small the fire in your home is, it is vital that you take certain precautions. Attempt to limit the amount of foot traffic within your home to keep soot from spreading within your home. Keep your hands clean and avoid touching upholstery, fabric or walls. Coat all chrome within your house with a light layer of petroleum jelly. Dispose of any open containers of food or canned food that may have been in the vicinity. Make sure you change your air filter as well. Do not use any electronics that may have been affected by the fire or attempt to clean your walls without professional fire and smoke damage restoration assistance. When you need to do laundry, do not send your clothing to a traditional dry cleaners, instead send it to those who are experienced with clothing affected by smoke or the smell may set. Our experienced team at Maven Restoration Group will help you identify which items in your home are irreparably damaged and need to be disposed of. We can also clean and repair flooring and walls the correct way so that the problem does not spread throughout your house.

Storm & Wind Damage

Florida is subject to frequent large, powerful thunderstorms. Large branches and hail can damage your roof, windows and structure of your house. If you detect branches that have fallen on your roof, do not attempt to do any repairs yourself. Wait for Maven Restoration Group to safely remove them for you. If the storm damage is extensive and puts your family in harm’s way, evacuate until we arrive and determine it is safe again. Avoid broken windows that may allow more flying debris to enter. Our Gainesville restoration team members will make sure your house is stable once more. We will safely remove any fallen trees or branches and repair any window, roof or siding that may have become damaged in the storm.

Roof Damage

If your roof has been penetrated by hail, branches or a large tree, it may be able to let water filter through during a big storm. In this scenario, do your best to prevent water from entering your home and direct it elsewhere. If the water is coming through at a manageable pace, keep a bucket there to collect water or place a tarp up there to prevent water from entering. Do not put yourself at risk. Even if you believe you are equipped to climb up on your roof, do not do it in the middle of a storm or you will put yourself in danger. Move to another part of the house that is not affected by the water to wait for the storm to pass and our team to arrive. We will safely remove any debris that may be causing this damage. Our team will assess the situation and make roof repairs if necessary.

Lead Abatement

Lead provides a threat to you and your family, especially children. If you discover lead in your home, leave the area. Leave your home and wait until it is deemed safe to enter. Do not attempt to remove lead paint yourself. Improper construction methods can cause lead dust to move throughout your house, which will affect your health later. Maven Restoration Group knows how to properly remove the presence of lead from your home and will thoroughly clean afterwards so you do not need to worry about future contaminants.

Emergency Restoration Services in Gainesville, FL

Emergencies can happen at any time and any day of the week. That is why Maven Restoration Group is available 24/7 to help you and your family. The safety of you and you family are our priority and we will do everything possible to ensure that. We will use the latest methods and superior tools to keep your house a safe haven for many years to come. If you have an emergency situation in your home, call Maven Restoration Group.

Preparing For Hurricane Matthew

With Hurricane Matthew projected to arrive in north central Florida in the next few days, we know that many residents are looking for ways to protect their properties and families. As disaster restoration specialists, we wanted to offer our expertise as you prepare. We’ve pulled together 11 key steps to prevent damage and handle emergency situations to help you stay safe and secure this weekend.

  1. Be aware of the hurricane’s progress. Stay tuned to local forecasts, storm warnings, and hurricane trackers. By following the hurricane’s progress, you can make an informed decision of whether to evacuate your property, if necessary. Be ready to make this decision if you live in an area that could be flooded. If you live in a prefabricated house that isn’t sturdy enough to stand up to the wind, you should evacuate early to avoid the rush.
  2. Clear weak or dead tree limbs around your property. Loose branches pose a significant danger during high winds, which can blow them down and cause damage to your property. Make sure to dispose of any branches in a closed container.
  3. Secure and clear out your gutters. Hurricanes and tropical storms typically bring heavy rain. Providing clear drainage will help prevent misdirected flooding. Securing loose gutters and downspouts will also prevent them from being whipped out of place by winds.
  4. Shut and reinforce windows and doors. This will help protect against strong winds and rain, keeping the storm outside. Permanent storm shutters offer the best protection for windows. A second option, though not a last-minute one, is to board up windows with 5/8” exterior grade or marine plywood, cut to fit and ready to install. If you haven’t done this already, be sure to put it on your list in preparation for future storms. Don’t forget to secure any outside shed or garage doors as well.
  5. Clear your yard, porches, and patio. Make sure to safely store any outdoor furniture, grills, trash cans, bird feeders, hanging plants, kid’s toys – anything that high winds can pick up and use as a projectile. Playhouses, storage sheds, or any other outdoor structures should be anchored securely. If they are not already secured to a permanent foundation, you can use straps and ground anchors to keep them in place.
  6. Locate gas pilots and water mains. You will need to be able to find these and know how to safely shut off your utilities.
  7. Take photos or videos of the interior and exterior of your home and of your personal belongings. For insurance claims, it’s important to create a record of your personal property. This will help assist adjusters in case you need to file a claim. You can also create an itemized list of your furniture, clothing, and other valuables.
  8. Find and secure your important documents and insurance policies. If you don’t have time to access a safe deposit box, try to use a watertight box or make sure your documents are backed up online. If you plan on riding out the storm in your home, make sure you have a “safe room” inside the house.
  9. Put together a disaster supply kit. This kit should include a flashlight, batteries, cash, first aid supplies, and copies of your critical information if you need to evacuate.
  10. Charge your cell phone now. The worst time to run down your battery is mid-storm, after your home has lost power.
  11. Know your local emergency service providers. In case of extensive damage to your home during a storm, it’s important to learn ahead of time who will be available to help. Look for licensed contractors in Gainesville, FL who specialize in restoration and provide all-hours service. Maven Construction Group provides these services to the north central Florida region, and can be reached 24/7.

 

For further information as you plan for Hurricane Matthew, please see these emergency preparedness and response resources:

Q&A: Tree Damage At the Davies’

Client Q&A: Tree Damage at the Davies’

Here at Maven Construction Group, we believe that the best way to learn about a business is through its clients. Our Client Q&A series will regularly revisit past job sites to introduce you to our range of projects and let our work speak for itself.

Read our Q&A with Craig Davies, whose house sustained substantial tree damage during a storm.

Q: What happened to your home that led you to call Maven Construction?

A water oak in our backyard lost a branch that landed on our house, creating several large holes in the roof. The branch was so large that it extended from our back yard across the roof onto the front of the house. I was very anxious and concerned. I climbed into the attic where I saw branches extending into the house with water from the storm coming through the holes. I immediately went back into the house with buckets and asked my wife Beth to call a repair service.

Leith [Finnegan, owner of Maven Construction Group] responded within the hour even though he had been at a local restaurant trying to enjoy a quiet meal.

Q: How was Maven Construction able to help that night?

Although the rain continued, Leith climbed onto the roof, and in spite of darkness and branches that made maneuvering and visibility difficult, he applied tarps to cover the holes. Leith arranged everything including dehumidifying the house and attic, tree branch removal, structural engineering appraisal, truss repair, roof replacement, drywall repair, interior and exterior door replacement and even all painting and finish work.

Obviously confidence and peace of mind is critical when repair to a home is needed. Beginning with the night Leith came to our house and applied temporary repairs, then discussing the situation and a plan of action, I began to relax and develop trust for Leith and Maven Construction. I felt increasingly confident that Maven would not only provide superior repairs, but that they would manage all subcontractors to the same standard.

Q: How did Maven Construction handle the insurance claim process?

We were not familiar with any of the processes needed to work with the insurance company, so Leith’s expertise and efficient approach gave us confidence that our home would be repaired to acceptable standards. Leith maintained an ongoing dialog with the insurance company, which I believe allowed us to stay on a schedule that completed the work in a timely manner and assured smoother financial transactions. He kept us informed regarding his interaction with the insurance company and any additional action that was necessary to assure prompt payment for claims.

Q: Was there anything about Maven’s work that particularly surprised or impressed you?

Their communication is outstanding! Leith organized everything and kept us informed so we never wondered or doubted that any aspect of the repair would be completed timely and with exceptional quality. We received regular progress reports via email or personal phone call. Leith remained available at any time to assist and assure us of the status of repairs.

Q: Do you have any advice for homeowners in a similar situation as you were?

Call Maven — you’ll be ever so pleased that you did!